Cohen PetersonAgents

Support

If it breaks, text me.

Every agent comes with 30 days of support from the day it's installed.

30days
Support is included from the day it's installed.
15min
There's a check-in call a week after it's installed.
Covered01

What support covers

  • Anything that stops working the way the install guide says it should
  • A platform moving a button so the setup doc doesn't match
  • Tuning the voice guide or the rules file when the agent gets you wrong
  • One 15-minute check-in call a week later
Not covered02

What it doesn't

  • Building a new agent or a new feature. That's a request, and it gets a plan and a price.
  • Your Claude subscription, platform accounts, or anything they charge you
  • Changes someone else made to the files

After 30 days

More support is available.

MonthlyA

$500A month

The same coverage, plus a monthly check-in and first call on new builds.

HourlyB

$125An hour

When you need it.

No contract either way.

How to reach me

Text first, Zoom when it's easiest

Text01

Text me

Support is by text first. You get the number on the setup call.

Zoom02

Look together

Customers can book 30 minutes with me any time.

New here03

Not a customer yet

The request page is the way in.

Request

Tell me the problem.

Plain words are best. I read every one of these myself and send back a plan and a price, usually within two days. No payment until you've seen the plan.

Request an agent Start with an audit